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MCSA 70-697 and 70-698 Cert Guide Premium Edition and Practice Test: Configuring Windows Devices; Installing and Configuring Windows 10
- By Don Poulton, Harry Holt, Randy Bellet
- Published Aug 29, 2017 by Pearson IT Certification. Part of the Certification Guide series.
Premium Edition eBook
- Your Price: $63.99
- List Price: $79.99
- About Premium Edition eBooks
Description
- Copyright 2018
- Dimensions: 7-3/8" x 9-1/8"
- Pages: 1168
- Edition: 1st
- Premium Edition eBook
- ISBN-10: 0-13-464379-8
- ISBN-13: 978-0-13-464379-3
The exciting new MCSA 70-697 and 70-698 Cert Guide, Premium Edition eBook and Practice Test is a digital-only certification preparation product combining an eBook with enhanced Pearson Test Prep practice test software. The Premium Edition eBook and Practice Test contains the following items:
- The MCSA 70-697 and 70-698 Premium Edition Practice Test, including four full practice exams and enhanced practice test features
- PDF and EPUB formats of the MCSA 70-697 and 70-698 Cert Guide from Pearson IT Certification, which are accessible via your PC, tablet, and Smartphone
About the Premium Edition Practice Test
This Premium Edition contains an enhanced version of the Pearson Test Prep practice test software with four full practice exams. In addition, it contains all the chapter-opening assessment questions from the book. This integrated learning package
- Enables you to focus on individual topic areas or take complete, timed exams
- Includes direct links from each question to detailed tutorials to help you understand the concepts behind the questions
- Provides unique sets of exam-realistic practice questions
- Tracks your performance and provides feedback on a module-by-module basis, laying out a complete assessment of your knowledge to help you focus your study where it is needed most
Pearson Test Prep online system requirements:
Browsers: Chrome version 40 and above; Firefox version 35 and above; Safari version 7; Internet Explorer 10, 11; Microsoft Edge; Opera. Devices: Desktop and laptop computers, tablets running on Android and iOS, smartphones with a minimum screen size of 4.7". Internet access required.
Pearson Test Prep offline system requirements:
Windows 10, Windows 8.1, Windows 7; Microsoft .NET Framework 4.5 Client; Pentium-class 1 GHz processor (or equivalent); 512 MB RAM; 650 MB disk space plus 50 MB for each downloaded practice exam; access to the Internet to register and download exam databases
About the Premium Edition eBook
Learn, prepare, and practice for MCSA 70-697 and 70-698 exam success with this Cert Guide from Pearson IT Certification, a leader in IT certification.
- Master MCSA 70-697 and 70-698 exam topics
- Assess your knowledge with chapter-ending quizzes
- Review key concepts with exam preparation tasks
- Practice with realistic exam questions
MCSA 70-697 and 70-698 Cert Guide is a best-of-breed exam study guide from Pearson IT Certification, a leader in IT certification. Technical consultants Don Poulton, Harry Holt, and Randy Bellet share preparation hints and test-taking tips, helping you identify areas of weakness and improve both your conceptual knowledge and hands-on skills. Material is presented in a concise manner, focusing on increasing your understanding and retention of exam topics.
MCSA 70-697 and 70-698 Cert Guide presents you with an organized test preparation routine through the use of proven series elements and techniques. Exam topic lists make referencing easy. Chapter-ending Exam Preparation Tasks help you drill on key concepts you must know thoroughly. Review questions help you assess your knowledge, and a final preparation chapter guides you through tools and resources to help you craft your final study plan.
Well regarded for its level of detail, assessment features, and challenging review questions and exercises, this study guide helps you master the concepts and techniques that will enable you to succeed on the exam the first time.
The study guide helps you master all the topics on the MCSA 70-697 exam, "Configuring Windows Devices," and the MCSA 70-698 exam, "Installing and Configuring Windows 10": all the knowledge you need to earn MCSA: Windows 10 certification. Topics include
Exam 70-697:
· Managing identity
· Planning desktop and device deployment
· Planning and implementing a Microsoft Intune device management solution
· Configuring networking and storage
· Managing data access and protection
· Managing remote access, apps, updates, and recovery
Exam 70-698:
· Implementing Windows
· Configuring and supporting core services
· Managing and maintaining Windows
Sample Content
Sample Pages
Download the sample pages (includes Chapter 11 and the Index)
Table of Contents
Introduction xxvi
Chapter 1 Introducing Windows 10 3
“Do I Know This Already?” Quiz 4
Foundation Topics 8
A Brief History of Windows 8
Windows 10 9
Windows 10 Editions 10
Features Tour of Windows 10 13
Improvements Provided in Versions 1507 and 1511 13
Improvements Provided in Version 1607 15
A Quick Tour of Windows 10 17
Cortana and the Windows 10 Search 20
The Get Started App 21
Configuring the Windows 10 Taskbar 23
Toolbars 24
Windows 10 Apps 24
Libraries 24
Windows Settings 25
System 26
Devices 28
Network & Internet 30
Personalization 31
Accounts 34
Time and Language 37
Ease of Access 38
Privacy 39
Update and Security 41
Control Panel 43
System and Security 44
Network and Internet 45
Hardware and Sound 47
Programs 48
User Accounts 49
Appearance and Personalization 50
Clock, Language, and Region 51
Ease of Access 51
The Computer Management Snap-in 51
Configuring Windows Updates 53
Configuring Windows Update Settings 54
Using a WSUS Server with Windows 10 58
Configuring Windows Update Policies 58
Managing Update History and Rolling Back Updates 64
Updating Windows Store Applications 65
Configure Updates in the Enterprise 67
Implement Insider Preview 68
Current Branch (CB) 69
Current Branch for Business (CBB) 70
Long Term Servicing Branch (LTSB) Scenarios 71
Exam Preparation Tasks 71
Chapter 2 Implementing Windows 75
“Do I Know This Already?” Quiz 75
Foundation Topics 82
Preparing for Installation Requirements 82
Evaluating Hardware Readiness and Compatibility 82
Windows 10 Hardware Requirements (Including Screen Resolution) 82
Hardware Compatibility 83
Using 32-Bit or 64-Bit Windows 84
Software Compatibility 86
Determining Appropriate Editions According to Device Type 88
Mobile Devices 88
Other Devices 88
Determining Requirements for Windows Features 89
Performing a Clean Installation 90
Performing an Attended Installation 90
Performing an Unattended Installation of Windows 10 97
Understanding Answer Files 97
Understanding Configuration Passes 98
Creating an Answer File 98
Using the Answer Files to Perform an Unattended Installation 105
Dual-Booting Windows 10 105
Boot Management Programs Used by Windows 10 106
Setting Up a Dual-Boot System 106
Refreshing Windows 10 107
Troubleshooting Failed Installations 108
Stop Errors or Blue Screen of Death (BSOD) 108
Stopped Installation 110
Upgrading to Windows 10 110
Choosing Between an Upgrade and a Clean Installation 112
Preparing a Computer to Meet Upgrade Requirements 112
Upgrading the Computer to Windows 10 113
Upgrading from One Edition of Windows 10 to Another 115
Using Alternate Installation Media 117
Installing to a Virtual Hard Disk (VHD) 117
Understanding VHDs 117
Types of Virtual Hard Disks 118
Tools Used with Virtual Hard Disks 119
Using Disk Management 120
Installing Windows 10 to a VHD 122
Installing Additional Windows Features 124
Configuring Windows for Additional Regional and Language Support 127
Configuring Native Boot Scenarios 129
Best Practices for Using Native-Boot VHDs 130
Booting VHDs 131
Exam Preparation Tasks 133
Chapter 3 Post-Installation Configuration 137
“Do I Know This Already?” Quiz 138
Foundation Topics 143
Configuring and Customizing the User Interface, According to Device Type 143
Configuring the Start Menu and Taskbar 143
Group Policies for Start Menu and Taskbar 148
Configuring the Desktop 150
Configuring Notification Settings 151
Configuring Windows 10 Options 152
Configuring Accessibility Options 153
Cortana and the Windows 10 Search 154
Cortana Group Policy Settings 156
Configuring Microsoft Edge and Internet Explorer 156
Microsoft Edge 157
Internet Explorer 158
Compatibility View 159
SmartScreen Filter 160
Internet Explorer Group Policies 161
Internet Explorer Compared to Edge 163
Configuring Hyper-V 164
Configuring Power Settings 165
Configuring Devices and Device Drivers 165
Device Setup 166
Devices and Printers 167
Updating Drivers 169
Using Device Manager 169
Using Device Manager to Uninstall Drivers 173
Using Device Manager to Disable Drivers 173
Maintaining Device Drivers 173
Managing and Troubleshooting Drivers and Driver Signing 173
Driver Signing Requirements in Windows 10 174
Checking Drivers for Digital Signatures 175
Driver Installation Permissions in Windows 10 176
Managing Driver Packages 177
Resolving Driver Issues 178
Using Device Manager to Resolve Driver Conflicts 178
Using Windows 10 Rollback to Resolve a Problem Driver 182
Configuring Driver Settings 183
Driver Verifier 184
Advanced Driver Settings 185
Using Deployment Image Servicing and Management (DISM) to Add Driver Packages 187
Exam Preparation Tasks 190
Chapter 4 Managing Windows in an Enterprise 193
“Do I Know This Already?” Quiz 193
Foundation Topics 196
Active Directory 196
The Building Blocks of Active Directory 196
Joining a Domain 198
Remote Server Administration Tools 201
Installing RSAT on Client Workstations 201
Active Directory Users and Computers 203
Group Policies 206
Creating and Applying GPOs 207
UAC 211
Windows in an Enterprise Environment 211
The Windows Imaging and Configuration Designer (ICD) 212
Activation of Windows Computers in the Enterprise 216
Implement Volume Activation Using a KMS 217
Implement Active Directory-Based Activation 219
Query and Configure Activation States 220
Exam Preparation Tasks 222
Chapter 5 Installing and Managing Software 225
“Do I Know This Already?” Quiz 225
Foundation Topics 228
Microsoft Account 228
Sign In Using a Microsoft Account 228
Domain Accounts 231
Managing the Use of Microsoft Accounts 231
Integrating Microsoft Accounts Including Personalization Settings 232
Windows Store and Cloud Apps 233
Introduction to Windows Store Apps 234
Installing and Managing Software by Using Microsoft Office 365 and Windows Store Apps 235
Configuring and Managing Office 365 235
Managing Software Using Office 365 237
Updating Windows Store Apps 238
Controlling Windows Store Access 239
Sideloading Apps 240
Sideloading into Online and Offline Images 243
Sideloading Apps Using Microsoft Intune 244
Deep Link Apps by Using Microsoft Intune 248
Exam Preparation Tasks 249
Chapter 6 Windows 10 Networking 253
“Do I Know This Already?” Quiz 253
Foundation Topics 258
Configuring TCP/IP Settings 258
Configuring and Supporting TCP/IP Version 4 Settings 261
Static IPv4 Addressing 262
Classless Interdomain Routing 264
Private IPv4 Networks 265
Configuring and Supporting TCP/IP Version 6 Settings 265
IPv6 Address Syntax 265
IPv6 Prefixes 266
Types of IPv6 Addresses 266
Compatibility Between IPv4 and IPv6 Addresses 268
Configuring IP Settings 269
Configuring Name Resolution 270
Configuring TCP/IPv6 Name Resolution 273
Disabling IPv6 274
Connecting to a Wired Network 275
The Network and Sharing Center 276
Using the Network and Sharing Center to Set Up a TCP/IPv4 Connection 277
Implementing APIPA 280
Connecting to a TCP/IP Version 6 Network 281
Configuring Network Locations 283
Setting Up New Network Connections 284
Connecting to Existing Networks 285
Setting Up Network Sharing and Discovery 286
Using Internet Connection Sharing to Share Your Internet Connection 288
Configuring Network Settings 292
Connecting to Wireless Networks 292
Wireless Networking Protocols 293
Setting Up a Wireless Network Connection 294
Managing Wireless Network Connections 297
Managing Preferred Wireless Networks 299
Wireless Network Profiles 300
Configuring Network Adapters 303
Troubleshooting Network Issues 305
Exam Preparation Tasks 307
Chapter 7 Windows 10 Security 311
“Do I Know This Already?” Quiz 311
Foundation Topics 319
Configuring Authentication and Authorization 319
Authentication 319
Microsoft Passport 320
Picture Password and Biometrics 323
Configuring Local Accounts 325
Configuring Microsoft Accounts 330
Configuring Windows Hello 332
Authorization 336
Workgroups 336
Domain Account Settings 337
HomeGroup 338
Joining a HomeGroup 340
Modifying HomeGroup Settings 341
Configuring Device Registration 344
Configuring Device Guard 348
Configuring Credential Guard 354
Configuring Device Health Attestation 355
Configuring UAC Behavior 356
Features of User Account Control 357
Application Prompts 360
Running Programs with Elevated Privileges 361
Configuring User Account Control 362
User Account Control Policies 363
Supporting Authentication and Authorization 366
Windows 10 Lock Screen and Logon Prompts 366
Picture Password 368
Managing Credentials 369
Adding, Editing, and Removing Credentials in Credential Manager 369
Windows Credentials Backup and Restore 371
Web Credentials 372
Managing Multifactor Authentication 372
Requesting Certificates 374
Configuring Computer and User Authentication 375
Secure Channel 375
Account Policies 376
Configuring NTFS Permissions 378
NTFS File and Folder Permissions 378
Applying NTFS Permissions 379
Specifying Advanced Permissions 381
NTFS Permissions Inheritance 384
Taking Ownership of Files and Folders 385
Exam Preparation Tasks 386
Chapter 8 Windows 10 Data Security 389
“Do I Know This Already?” Quiz 389
Foundation Topics 393
Support Data Security 393
Issues Related to Shared Folder and NTFS Permissions 394
Viewing a User’s Effective Permissions 394
Copying and Moving Files and Folders 395
Copying Files and Folders with NTFS Permissions 396
Moving Files and Folders with NTFS Permissions 396
Using the Mouse to Copy or Move Objects from One Location to Another 397
Dynamic Access Control 398
Access to Removable Media 400
Encrypting File System 402
Encrypting File System Basics 403
Preparing a Disk for EFS 405
Encrypting Files 406
Backing Up EFS Keys 407
Decrypting Files 408
EFS Recovery Agents 409
Configuring Local Security Policy 410
Configuring Local Policies 412
Audit Policies 412
Security Options 415
Security for Mobile Devices 416
Configuring BitLocker and BitLocker To Go 417
BitLocker Drive Encryption 417
BitLocker To Go 424
BitLocker Policies 426
Operating System Drives 426
Fixed Data Drive Policies 428
Use of Data Recovery Agents 430
Microsoft BitLocker Administration and Monitoring (MBAM) 433
Configuring Startup Key Storage 434
Preparing a Computer Without a TPM to Use BitLocker 434
Syskey Startup Keys 438
Exam Preparation Tasks 439
Chapter 9 Managing User Data 443
“Do I Know This Already?” Quiz 443
Foundation Topics 450
Configuring Data Storage 450
Configuring Storage Using Disk Management and Windows PowerShell 451
Basic and Dynamic Disks 452
Working with Basic Disks 454
Converting Basic Disks to Dynamic 459
Working with Dynamic Disks 460
RAID Volumes 461
Creating a RAID-0 Volume 462
Creating a Spanned Volume 464
Creating a Mirrored Volume 465
Creating a RAID-5 Volume 465
Using DiskPart to Create Striped, Mirrored, and RAID-5 Volumes 466
Managing and Troubleshooting RAID Volumes 467
Creating and Configuring VHDs 467
Removable Devices 468
Storage Spaces 469
Creating a Storage Space 469
Troubleshooting Storage and Device Issues 472
Managing File System Fragmentation 474
Optimizing Drives 474
The Defrag.exe Command-Line Tool 477
Error Checking 477
Supporting Data Storage 478
DFS Client Configuration Including Caching Settings 478
Managing Storage Spaces 480
Configuring Fault Tolerance of Storage Spaces 482
Managing Storage Spaces with PowerShell 483
Configuring OneDrive 484
OneDrive App 484
OneDrive Desktop 485
OneDrive Settings 486
User Data Migration and Configuration 488
Migrating User Profiles 488
User State Migration Tool 488
Configuring Folder Location 494
Benefits of Folder Redirection 495
Redirecting Library Folders 495
Implementing Domain-Based Folder Redirection 498
Configuring Local, Roaming, and Mandatory Profiles 501
Implementing Roaming Profiles 504
Establishing Mandatory Profiles 506
User Profiles and Operating System Versions 507
Exam Preparation Tasks 508
Chapter 10 Windows Hyper-V 511
“Do I Know This Already?” Quiz 512
Foundation Topics 515
Introduction to Virtualization 515
Creating and Configuring VHDs 516
Using DiskPart to Create a VHD 517
Mounting VHDs 519
Creating and Configuring Virtual Machines 521
Enabling Client Hyper-V in Windows 10 521
Creating a Hyper-V Virtual Machine 523
Using the Hyper-V Manager 524
Creating Virtual Machines 525
Configuring Virtual Machines 529
Deploying Virtual Machines 535
Integration Services 536
Converting a Physical Machine 538
Creating and Managing Virtual Machine Checkpoints 539
Using Virtual Machine Checkpoints 539
Creating and Configuring Virtual Switches 543
Using an External Virtual Switch 545
Using Internal Virtual Switches 546
Using Private Virtual Switches 547
Connecting Virtual Machines 547
Exam Preparation Tasks 549
Chapter 11 Configuring and Securing Mobile Devices 553
“Do I Know This Already?” Quiz 553
Foundation Topics 557
Configuring Offline Files and Sync Center 557
Client Computer Configuration 558
Sync Center 560
Server Configuration 562
Offline File Policies 564
Using the Always Offline Mode 565
Configuring Transparent Caching of Offline Files 567
Configuring Power Policies 568
Configuring Power Options 569
Power Plans 570
Additional Power Plan Options 571
Advanced Power Settings 573
Battery Meter 575
Power Management and Group Policy 579
Configuring Windows To Go 581
Preparing USB Drives for Windows To Go 582
Provisioning a Windows To Go Workspace 582
Using Windows To Go on a Host Computer 584
Configuring Wi-Fi Direct 586
Exam Preparation Tasks 588
Chapter 12 Managing Mobile Devices 591
“Do I Know This Already?” Quiz 591
Foundation Topics 594
Mobile Device Policies 594
Security Policies 594
Configuring Account Policies 596
Password Policies 596
Account Lockout 598
Unlocking an Account 599
Configuring Local Policies 600
Audit Policies 600
Security Options 602
Configuring Remote Wipe 604
Managing Data Synchronization 605
Work Folders 606
Managing Broadband Connectivity 609
Metered Networks 610
Broadband Tethering 610
Exam Preparation Tasks 613
Chapter 13 Microsoft Intune 615
“Do I Know This Already?” Quiz 616
Foundation Topics 619
Microsoft Intune Administration 619
User Accounts, Device Enrollment, and Device Management 619
User Accounts 620
Enrolling Devices 625
Viewing and Managing Devices 630
The Microsoft Intune Connector Site System Role 634
Manage User and Computer Groups 636
Manage Remote Computers 638
Microsoft Intune Monitoring 639
Configure Monitoring and Alerts 639
Managing Policies 642
Deploying Software Updates 645
Third-Party Updates 648
Reports and In-console Monitoring 649
Exam Preparation Tasks 650
Chapter 14 Configuring File and Folder Access 653
“Do I Know This Already?” Quiz 654
Foundation Topics 658
Configuring Data Encryption Using Encrypting File System (EFS) 658
Encrypting File System Basics 659
Preparing a Disk for EFS 660
Encrypting Files 661
Backing Up EFS Keys 663
Decrypting Files 664
EFS Recovery Agents 664
Configuring Disk Quotas 666
Some Guidelines for Using Quotas 668
Configuring Object Access Auditing 669
Enabling Object Access Auditing 670
Specifying Objects to Be Audited 671
Configuring Shared Resources 674
Using the Network and Sharing Center to Configure File Sharing 674
Sharing Files, Folders, and Printers 676
Configuring Shared Folder Permissions 678
Use of the Public Folder for Sharing Files 682
Mapping a Drive 682
Command-Line Administration of Shared Folders 683
Media Streaming 684
Configuring File Libraries 685
HomeGroup 687
Creating a Homegroup 687
Joining a Homegroup 689
OneDrive 692
Troubleshooting Data Access and Usage 693
Effective Permissions 693
Practical Guidelines on Sharing and Securing Folders 694
Configuring Shared Printers 695
Configuring Location Aware Printing 698
Exam Preparation Tasks 700
Chapter 15 Configuring Remote Access 703
“Do I Know This Already?” Quiz 703
Foundation Topics 707
Configuring Remote Authentication 707
Remote Authentication Planning 708
Remote Access Authentication Protocols 709
NTLM and Kerberos Authentication 711
Remote Authentication Group Policies 712
Configuring Remote Desktop Settings 713
Establishing a Remote Desktop Connection with Another Computer 714
Configuring the Server Side of Remote Desktop 717
Selecting a Nondefault Port 718
Configuring VPN Authentication and Settings 719
Understanding Remote Access 720
Establishing VPN Connections and Authentication 721
VPN Connection Security 725
Enabling VPN Reconnect 726
App-Triggered VPN, Traffic Filters, and Lockdown VPN 727
App-Triggered VPN 728
Traffic Filters 730
LockDown VPN 731
Configuring DirectAccess 732
Remote Desktop Services (RDS) 732
DirectAccess 732
Configuring Remote Management 735
Choosing the Right Tools 735
Windows Remote Management (WinRM) 737
Using Windows Remote Shell 739
Using Windows PowerShell and MMCs for Remote Management 739
PowerShell and PowerShell ISE 740
PowerShell Remoting 743
Using MMC Snap-ins for Remote Management 745
Remote Assistance 747
Configuring and Using Easy Connect 753
Exam Preparation Tasks 753
Chapter 16 Configuring and Maintaining Network Security 757
“Do I Know This Already?” Quiz 757
Foundation Topics 761
Configuring Windows Firewall 761
Basic Windows Firewall Configuration 762
Configuring Windows Firewall with Advanced Security 768
Configuring Multiple Firewall Profiles 770
Configuring New Firewall Rules 772
Configuring IPsec Security Rules 776
Configuring New Connection Security Rules (IPsec) 777
Modifying Rule Properties 778
Configuring Notifications 780
Group Policy and Windows Firewall 781
Configuring Authenticated Exceptions 783
Configuring Network Discovery 784
Managing Wireless Security 787
Exam Preparation Tasks 789
Chapter 17 Managing Mobile Apps 793
“Do I Know This Already?” Quiz 793
Foundation Topics 796
Remote Desktop Services and RemoteApp 796
Configuring RemoteApp 796
Configuring Group Policy Objects (GPOs) for Signed Packages 801
Configuring Remote Desktop Web Access for Azure RemoteApp Distribution 805
Subscribing to Azure RemoteApp and Desktop Connection Feeds 807
Microsoft Azure RemoteApp 810
Configuring RemoteApp and Desktop Connection Settings 811
Azure RemoteApp Collections 811
Publishing RemoteApp Applications 812
Support for iOS and Android 813
Exam Preparation Tasks 816
Chapter 18 Managing Desktop Applications 819
“Do I Know This Already?” Quiz 820
Foundation Topics 824
Implementing Apps 824
Startup Options and Windows Features 824
Windows Store for Business 826
Signup and User Configuration 827
Working with Store for Business Apps 831
Client Configuration 833
Windows Assessment and Deployment Kit (ADK) 836
Desktop Application Compatibility 837
Application Compatibility Toolkit (ACT) and Compatibility Database 838
Using the Application Compatibility Toolkit (ACT) 838
Using Windows Installer 842
Understanding MSI Features and Support 846
Implementing Shims 847
Configuring File Associations and Default Program Settings 849
Modifying Default Program Settings 849
Associating File Extensions with Specific Programs 851
Configuring Application Compatibility Mode 853
Desktop Application Coexistence 856
Managing App-V Applications 857
Overview of App-V 857
The App-V Management Console 858
App-V Command-Line Utilities 860
User Experience Virtualization 861
Getting Started with UE-V 862
Custom Settings Location Templates 864
Using Microsoft Intune for Desktop Apps 866
Exam Preparation Tasks 870
Chapter 19 Monitoring and Managing Windows 873
“Do I Know This Already?” Quiz 873
Foundation Topics 877
Monitoring Windows 10 877
Event Viewer 877
Viewing Logs in Event Viewer 878
Customizing Event Viewer 880
Creating Tasks from Events 881
Using Event Log Subscriptions 882
Monitoring Computer Performance 886
Task Manager 886
Resource Monitor 890
Performance Monitor 893
Data Collector Sets 897
Optimizing and Troubleshooting Memory Performance 902
Optimizing and Troubleshooting Processor Utilization 904
Optimizing and Troubleshooting Disk Performance 905
Monitoring System Resources 907
Monitoring and Managing Printers 908
Reliability Monitor 911
Configuring Advanced Management Tools 914
Microsoft Management Console (MMC) 914
MMC Options for Delegation 914
Windows Services 916
System Configuration Utility 918
General Tab 918
Boot Tab 919
Services Tab 919
Startup Tab 920
Tools Tab 920
Configuring Indexing Options 921
Task Scheduler 924
Scheduling a Task with Task Scheduler 926
Windows PowerShell 928
Exam Preparation Tasks 931
Chapter 20 Configuring System Recovery Options 935
“Do I Know This Already?” Quiz 935
Foundation Topics 939
Configuring a USB Recovery Drive 939
Performing Recovery Operations Using Windows Recovery 942
System Restore and Restore Points 945
Configuring System Restore 945
Performing a Refresh or Recycle 948
Refreshing Your Computer 949
Resetting Your Computer to Original Installation Condition 952
Advanced Startup Options 954
Performing a System Image Recovery 957
Configuring Restore Points 960
Resolving Hardware and Device Issues 962
Using Device Manager to Resolve Driver Conflicts 962
Use of Security and Maintenance to View Device-Related Problems 965
Use of System Information to View Device-Related Problems 966
Rolling Back Drivers 967
Exam Preparation Tasks 969
Chapter 21 Configuring File Recovery 971
“Do I Know This Already?” Quiz 971
Foundation Topics 975
Restoring Previous Versions of Files and Folders 975
How to Restore Damaged or Deleted Files 975
Using Windows Backup to Protect Your Data 976
Configuring Windows Backup for the First Time 976
Managing and Troubleshooting Your Backups 981
Scheduling Your Backups 984
Recovering Files with Backup and Restore (Windows 7) 985
Using Wbadmin to Recover Data 988
Configuring File History 989
Setting Up File History 990
Adding Additional Folders to File History 996
Restoring Files Using File History 997
Creating a System Image 999
Recovering Files from OneDrive 1001
OneDrive and the Recycle Bin 1001
OneDrive Version History 1002
Exam Preparation Tasks 1004
Chapter 22 Final Preparation 1007
Tools for Final Preparation 1007
Pearson Test Prep Practice Test Software and Questions on the Website 1007
Accessing the Pearson Test Prep Software Online 1008
Accessing the Pearson Test Prep Software Offline 1008
Customizing Your Exams 1009
Updating Your Exams 1010
Premium Edition 1011
Memory Tables 1011
Chapter-Ending Review Tools 1011
Suggested Plan for Final Review/Study 1012
Summary 1012
Appendix A Answers to the “Do I Know This Already?” Quizzes 1015
Glossary of Key Terms 1057
Elements Available On the Book’s Website
Appendix B Memory Tables
APPENDIX C Memory Tables Answer Key
APPENDIX D Study Planner
Glossary of Key Terms
9780789758804 TOC 6/26/2017
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