FAQ
Ordering
- Where can I purchase Pearson IT Certification products?
- How can I find ordering and shipping information?
- I'm an educator. Do you have an academic review/deskcopy program?
- I'm an educator and would like to place a book order. How do I do that?
- How do I open a corporate account for bulk purchases?
- How do discount codes work?
Products
Site Features
- Where will I find additional files mentioned in my book?
- How do I use the Search function on PearsonITCertification.com?
Writing & Reviewing for Pearson IT Certification
Ordering
Where can I purchase Pearson IT Certification products?
You can purchase titles on PearsonITCertification.com, in bookstores, and from online resellers.
How can I find ordering and shipping information?
Visit the Ordering and Shipping Information page to learn about shipping options, prices, and stipulations, as well as find information on backordered products, billing, tax, and returns.
I'm an educator. Do you have an academic review/deskcopy program?
We certainly do. If you are interested interested in using Pearson books in your course, please follow these simple directions to submit your desk copy requests:
- Go to the catalog page of the book you would like to sample.
- Click the "Instructor" review copy link.
- Request your book via the Pearson site.
- Your Pearson representative will be automatically notified to follow up and provide you with a sample.
I'm an educator and would like to place a book order. How do I do that?
You may locate your Pearson sales representative by visiting the
online rep locator.
How do I open a corporate account for bulk purchases?
For corporate bulk purchases for US companies (minimum of 25 copies), you can email the details of your inquiry if you need to set up an account. You can also call customer service at 800-992-0579. If you already have an account, you can register to use OASIS to request quotes and place orders. Corporate orders are subject to tax and shipping charges.
How do discount codes work?
If you have received a discount code, you will have the option to enter it during checkout. Codes that can be used more than once are saved to your account, so you may also select a code to use during checkout.
Discounts are applied to the list price of a product, not the already discounted price displayed on product pages.
Some products are not eligible to receive additional discounts, so your discount code may not be applied to all items in your cart. Discount codes cannot be applied to:
- eBook Deal of the Week
- Video Deal of the Week
- eBooks that are part of a book/eBook bundle purchase
- Promotional "bundles"
- Products with special discounts applied as part of a promotional offering
- Products that are being promoted at one of our retail partner sites
Only one coupon can be used per order.
Products
How do I download an electronic product?
When you purchase an eBook from us, you will receive a link in your Order Confirmation email to access the eBook via your Account page.Read our Watermarked PDF FAQ.
Site Features
Where will I find additional files mentioned in my book?
If you're looking for additional files that are mentioned in a particular book, visit our Product Support page to find any downloadable files or errata. Enter the ISBN and then visit the product catalog page to find any available files. If no "Downloads" or "Updates" tabs appear on the page, then there are currently no downloadable or errata files available.
How do I use the Search function on PearsonITCertification.com?
You can search by title, author, keyword or ISBN. The 13-digit product ISBN is located on the back of your book, above the bar code.
Writing & Reviewing for Pearson IT Certification
How can I become a Pearson author or technical editor?
If you are interested in becoming an author or technical editor, please visit
our Write for Us page for contact information.