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Learn, prepare, and practice for MCSA 70-410 exam success with this Cert Guide from Pearson IT Certification, a leader in IT certification.
MCSA 70-410 Cert Guide: Installing and Configuring Microsoft® Windows Server 2012R2 is a best-of-breed exam study guide. Best-selling authors and expert instructors Don Poulton and David Camardella share preparation hints and test-taking tips, helping you identify areas of weakness and improve both your conceptual knowledge and hands-on skills. Material is presented in a concise manner, focusing on increasing your understanding and retention of exam topics.
The book presents you with an organized test preparation routine through the use of proven series elements and techniques. Exam topic lists make referencing easy. Chapter-ending Exam Preparation Tasks help you drill on key concepts you must know thoroughly. Review questions help you assess your knowledge, and a final preparation chapter guides you through tools and resources to help you craft your final study plan.
Well-regarded for its level of detail, assessment features, and challenging review questions and exercises, this study guide helps you master the concepts and techniques that will enable you to succeed on the exam the first time.
The study guide helps you master all the topics on the MCSA 70-410 exam, including the following:
Don Poulton (A+, Network+, Security+, MCSA, MCSE) is an independent consultant who has worked with computers since the days of 80-column punch cards. He has consulted extensively with training providers, preparing study materials for Windows technologies. He has written or contributed to several Que titles, including Security+ Lab Manual; MCSA/MCSE 70-299 Exam Cram 2; MCTS 70-620 Exam Prep; and MCSA 70-687 Cert Guide: Configuring Microsoft Windows 8.1. David Camardella, an expert on deploying and administering Microsoft technologies, has served as technical reviewer on several previous Pearson Microsoft certification titles.
Introduction xxvii
Chapter 1 Introducing Windows Server 2012 R2 2
“Do I Know This Already?” Quiz 4
Foundation Topics 8
What’s New in Windows Server 2012 and Windows Server 2012 R2 8
¿¿¿¿What’s New in Windows Server 2012 R2 12
¿¿¿¿Windows Server 2012 R2 Editions 14
¿¿¿¿Windows Server 2012 R2 User Interface 15
¿¿¿¿Server Manager 18
¿¿¿¿Adding Roles and Features 21
Planning for Server Installation and Upgrades 23
¿¿¿¿Identifying Hardware Requirements 23
¿¿¿¿Choosing an Install Method 23
¿¿¿¿Considering Upgrades 24
Server Roles and Role Migration 26
¿¿¿¿Windows Server 2012 R2 Server Roles 26
¿¿¿¿Role Migration 30
Features on Demand 31
Exam Preparation Tasks 32
Review All the Key Topics 32
Complete the Tables and Lists from Memory 33
Definitions of Key Terms 33
Chapter 2 Installing and Configuring Windows Server 2012 R2 34
“Do I Know This Already?” Quiz 35
Foundation Topics 40
Windows Server 2012 R2 Hardware Requirements 40
Installing Windows Server 2012 R2 41
¿¿¿¿Installing a Windows Server Core Computer 42
¿¿¿¿Installing the Full GUI Server 48
¿¿¿¿Upgrading a Windows Server 2008 Computer 49
¿¿¿¿Converting Between Core and GUI 50
Delegation of Server Administration 51
¿¿¿¿Preparing for a Delegation Model 52
¿¿¿¿Establishing Delegate Access 53
¿¿¿¿Leveraging Active Directory 54
¿¿¿¿Identifying Administration Tools 55
¿¿¿¿Windows PowerShell Desired State Configuration 56
Configuring Offline Server Images 59
¿¿¿¿Deployment Image Servicing and Management 60
¿¿¿¿Using DISM to Enable Remote Desktop Services 62
Configuring Remote Server Roles 65
Configuring Windows Server 2012 R2 Services 68
¿¿¿¿Services.msc 69
¿¿¿¿SC Commands 71
Configuring NIC Teaming 72
¿¿¿¿Configure NIC Teaming via GUI 73
¿¿¿¿Configure Basic NIC Teaming via PowerShell 75
Exam Preparation Tasks 76
Review All the Key Topics 76
Complete the Tables and Lists from Memory 77
Definitions of Key Terms 77
Chapter 3 Configuring Windows Server 2012 R2 Local Storage 78
“Do I Know This Already?” Quiz 79
Foundation Topics 83
Designing Storage Spaces 83
Optimal Storage Allocation 83
Improved Administrative Control 84
Scalability 84
¿¿¿¿High Availability 85
¿¿¿¿Configuring Basic and Dynamic Disks 86
Configuring MBR and GPT Disks 88
¿¿¿¿Managing Volumes 89
Converting Disks 94
RAID Volumes 96
¿¿¿¿Creating a RAID 0 Volume 97
¿¿¿¿Creating a Spanned Volume 99
¿¿¿¿Creating a Mirrored Volume 99
¿¿¿¿Creating a RAID-5 Volume 99
Creating and Mounting Virtual Hard Disks 101
Creating VHDs 102
¿¿¿¿Mounting VHDs 103
Configuring Storage Pools and Disk Pools 105
¿¿¿¿Creating Storage Spaces 110
¿¿¿¿Creating and Managing Volumes 115
¿¿¿¿Using PowerShell 117
Exam Preparation Tasks 118
Review All the Key Topics 118
Complete the Tables and Lists from Memory 119
Definitions of Key Terms 119
Chapter 4 Configuring Access to Files and Shares 120
“Do I Know This Already?” Quiz 121
Foundation Topics 127
Shared Folders in Windows Server 2012 R2 127
¿¿¿¿Understanding the File and Storage Services Role in Windows Server 2012 R2 127
¿¿¿¿Creating a Shared Folder 130
Offline Files 144
¿¿¿¿Configuring Servers for Offline Files 145
¿¿¿¿Configuring Client Computers 147
¿¿¿¿Configuring Offline File Policies 147
¿¿¿¿Using the Always Offline Mode 149
¿¿¿¿Configuring Transparent Caching of Offline Files 151
Creating and Configuring Work Folders 152
¿¿¿¿Enabling and Configuring Work Folders 154
¿¿¿¿Configuring Client Computers for Work Folders 159
NTFS Permissions 161
¿¿¿¿NTFS File and Folder Permissions 161
¿¿¿¿Effective Permissions 171
¿¿¿¿Copying and Moving Files and Folders 173
¿¿¿¿Practical Guidelines on Sharing and Securing Folders 175
Access-Based Enumeration of Files and Folders 176
Configuring Volume Shadow Copy Service 178
¿¿¿¿Configuring Shadow Copies of Shared Folders 179
¿¿¿¿Guidelines for Using VSS 182
Configuring NTFS Quotas 182
¿¿¿¿Using File Explorer to Enable Disk Quotas 183
¿¿¿¿Using FSRM to Create Quota Templates 186
¿¿¿¿Some Guidelines for Using Quotas 188
Exam Preparation Tasks 189
Review All the Key Topics 189
Complete the Tables and Lists from Memory 191
Definitions of Key Terms 191
Chapter 5 Configuring and Monitoring Print and Document Services 192
“Do I Know This Already?” Quiz 193
Foundation Topics 199
Printing Terminology in Windows Server 2012 R2 199
¿¿¿¿The Printing Process 200
¿¿¿¿New Features of Print and Document Services in Windows Server 2012 R2 202
Installing, Sharing, and Publishing Printers 204
¿¿¿¿Installing the Print and Document Services Role 204
¿¿¿¿Installing Printers 208
¿¿¿¿Sharing Printers 212
¿¿¿¿Publishing Printers in Active Directory 213
¿¿¿¿Using Group Policy to Deploy Printer Connections 215
¿¿¿¿Branch Office Direct Printing 216
Configuring Drivers Including the Easy Print Driver 218
¿¿¿¿Printer Driver Challenges 218
¿¿¿¿Easy Print Driver 220
Managing and Troubleshooting Printers 221
¿¿¿¿Using the Printer Properties Dialog box 222
¿¿¿¿Migrating Print Queues and Printer Settings 228
¿¿¿¿Isolating Printer Drivers 230
¿¿¿¿Configuring Location-Aware Printer Settings 231
¿¿¿¿Delegating Print Management 232
¿¿¿¿Troubleshooting Printer Problems 234
Exam Preparation Tasks 237
Review All the Key Topics 237
Complete the Tables and Lists from Memory 238
Definitions of Key Terms 238
Chapter 6 Configuring Remote Management of Servers 240
“Do I Know This Already?” Quiz 241
Foundation Topics 245
Configuring WinRM 245
¿¿¿¿Installation and Configuration of WinRM 245
¿¿¿¿Windows Remote Shell 247
Configuring Down-level Server Management 248
¿¿¿¿Preparing Down-level Server Core Installations 249
Configuring Multiple Server Management 249
¿¿¿¿Using Server Manager for Remote Management 249
Remote Management of Server Core Machines 258
¿¿¿¿Remote Server Administration Tools 258
¿¿¿¿Microsoft Management Console 260
¿¿¿¿Windows PowerShell 267
Configuring Daily Management Tasks 270
¿¿¿¿Task Scheduler 270
¿¿¿¿Active Directory Administrative Center 276
Exam Preparation Tasks 277
Review All the Key Topics 277
Complete the Tables and Lists from Memory 278
Definitions of Key Terms 278
Chapter 7 Configuring Hyper-V 280
“Do I Know This Already?” Quiz 281
Foundation Topics 285
Introduction to Hyper-V 285
¿¿¿¿What’s New in Hyper-V Server 286
¿¿¿¿Installing the Hyper-V Server Role 288
¿¿¿¿Install Hyper-V Using PowerShell 294
¿¿¿¿Creating and Configuring Virtual Machine Settings 294
¿¿¿¿Configuring a Virtual Machine 296
¿¿¿¿Additional Virtual Machine Components 308
¿¿¿¿Managing Virtual Machines 312
Configuring Dynamic Memory 314
Configuring Smart Paging 316
Configuring Resource Metering 317
Configuring Guest Integration Services 319
Exam Preparation Tasks 322
Review All the Key Topics 322
Complete the Tables and Lists from Memory 323
Definitions of Key Terms 323
Chapter 8 Creating and Configuring Virtual Machine Storage 324
“Do I Know This Already?” Quiz 325
Foundation Topics 329
Creating and Configuring Virtual Hard Disks and Differencing Drives 329
¿¿¿¿Fixed-Size Disks 329
¿¿¿¿Dynamically Expanding Disks 334
¿¿¿¿Differencing Disks 335
¿¿¿¿Virtual Hard Disk Management 344
¿¿¿¿Hard Disk Sharing 355
¿¿¿¿Storage Quality of Service 355
¿¿¿¿Importing, Exporting, Migrating, and Replicating Virtual Machines 356
Configuring Pass-Through Disks 364
Managing Checkpoints 367
¿¿¿¿Creating and Reverting to a Previous Checkpoint 368
¿¿¿¿Managing Multiple Checkpoints 369
Implementing Virtual Fibre Channel Adapters 370
¿¿¿¿Virtual SAN Support 371
¿¿¿¿Advanced Fibre Channel Adapter Features 373
Exam Preparation Tasks 374
Review All the Key Topics 374
Complete the Tables and Lists from Memory 374
Definitions of Key Terms 375
Chapter 9 Creating and Configuring Virtual Networks 376
“Do I Know This Already?” Quiz 377
Foundation Topics 381
Network Virtualization Using Hyper-V 381
¿¿¿¿Planning for Network Virtualization 383
¿¿¿¿Network Virtualization Components 383
¿¿¿¿Configuring Virtual Network Switches 388
Optimizing Virtual Network Performance 395
Configuring MAC Addresses 398
¿¿¿¿Dynamic MAC Addresses 398
¿¿¿¿Static MAC Addresses 400
¿¿¿¿MAC Address Spoofing 401
Configuring Network Isolation 402
¿¿¿¿Virtual Switch Trunking 403
Using PVLANs for Isolation 404
¿¿¿¿Configure PVLAN Ports 405
Configuring Virtual Network Adapters 406
¿¿¿¿Configuring an Emulated (Legacy) Network Adapter 407
¿¿¿¿Configuring a Network Adapter 408
¿¿¿¿Configure a Virtual NIC Team 411
¿¿¿¿Advanced Adapter Features 412
¿¿¿¿Hyper-V Network Virtualization PowerShell Cmdlets 416
Exam Preparation Tasks 418
Review All the Key Topics 418
Complete the Tables and Lists from Memory 419
Definitions of Key Terms 419
Chapter 10 Configuring IPv4 and IPv6 Addressing 420
“Do I Know This Already?” Quiz 422
Foundation Topics 426
Concepts of TCP/IP 426
¿¿¿¿TCP/IP History in Brief 426
¿¿¿¿The TCP/IP Protocol Stack 427
¿¿¿¿The TCP/IP Component Protocols 429
¿¿¿¿New and Improved Networking Technologies in Windows Server 2012 R2 433
IPv4 Addressing 434
¿¿¿¿Static IPv4 Addressing 435
¿¿¿¿Subnetting and Supernetting in IPv4 437
¿¿¿¿Dynamic IP Addressing 441
¿¿¿¿Configuring IPv4 Address Options 441
¿¿¿¿Using the Command Line to Configure IPv4 Addressing Options 445
IPv6 Addressing 447
¿¿¿¿IPv6 Address Syntax 448
¿¿¿¿Connecting to a TCP/IP Version 6 Network 451
¿¿¿¿TCP/IPv6 PowerShell Cmdlets 453
Interoperability Between IPv4 and IPv6 Addresses 454
¿¿¿¿Compatibility Addresses 455
¿¿¿¿ISATAP Addresses 455
¿¿¿¿6to4 Addresses 456
¿¿¿¿Teredo Addresses 458
¿¿¿¿Using Group Policy to Configure IPv6 Transition Technologies 459
Resolving IPv4 and IPv6 Network Connectivity Issues 461
¿¿¿¿Windows Server 2012 R2 Network Diagnostics Tools 461
¿¿¿¿Using TCP/IP Utilities to Troubleshoot TCP/IP 463
¿¿¿¿Troubleshooting IPv4 and IPv6 Problems 469
Exam Preparation Tasks 473
Review All the Key Topics 473
Complete the Tables and Lists from Memory 474
Definitions of Key Terms 474
Chapter 11 Configuring Dynamic Host Configuration Protocol (DHCP) 476
“Do I Know This Already?” Quiz 477
Foundation Topics 482
How DHCP Works 482
¿¿¿¿What’s New with DHCP in Windows Server 2012 and Windows Server 2012 R2 482
¿¿¿¿The Four-Phase DHCP IPv4 Leasing Process 484
¿¿¿¿Renewing an IPv4 Lease 487
¿¿¿¿How DHCPv6 Works 488
Installing and Configuring a DHCP Server 489
¿¿¿¿Using Server Manager to Install DHCP 490
¿¿¿¿Using Windows PowerShell to Install DHCP 492
DHCP Scopes and Options 493
¿¿¿¿Creating DHCP Scopes 493
¿¿¿¿Configuring DHCP Scope Properties 498
¿¿¿¿Configuring DHCP Options 499
Configuring PXE Boot 508
¿¿¿¿Configuring DHCP Options for PXE 508
¿¿¿¿Monitoring and Troubleshooting a DHCP Server 510
Managing and Authorizing DHCP Servers 513
¿¿¿¿Authorizing a DHCP Server in Active Directory 513
¿¿¿¿Configuring DHCP Relay Agents 515
Exam Preparation Tasks 519
Review All the Key Topics 519
Complete the Tables and Lists from Memory 520
Definitions of Key Terms 520
Chapter 12 Deploying and Configuring Domain Name System (DNS) 522
“Do I Know This Already?” Quiz 523
Foundation Topics 528
Introduction to DNS 528
¿¿¿¿The Hierarchical Nature of DNS 529
¿¿¿¿The DNS Name Resolution Process 533
¿¿¿¿What’s New in Windows Server 2012 R2? 536
Installing DNS in Windows Server 2012 R2 537
¿¿¿¿Using PowerShell to Install DNS 539
¿¿¿¿Using PowerShell for DNS Server Administration 539
Zone Types and Their Uses 541
¿¿¿¿DNS Zone Types 542
Configuring DNS Server Properties 545
¿¿¿¿Interfaces Tab 545
¿¿¿¿Forwarders Tab 546
¿¿¿¿Advanced Tab 548
¿¿¿¿Root Hints Tab 550
¿¿¿¿Debug Logging Tab 552
¿¿¿¿Event Logging Tab 553
¿¿¿¿Monitoring Tab 554
¿¿¿¿Security Tab 555
Configuring Common Resource Records 556
¿¿¿¿New Host (A or AAAA) Records 558
¿¿¿¿New Alias (CNAME) 559
¿¿¿¿New Mail Exchanger (MX) 560
¿¿¿¿Additional New Resource Records 560
¿¿¿¿Deleting Resource Records 562
¿¿¿¿Using the Command Line to Create Resource Records 563
Exam Preparation Tasks 563
Review All the Key Topics 563
Complete the Tables and Lists from Memory 564
Definitions of Key Terms 564
Chapter 13 Installing Domain Controllers 566
“Do I Know This Already?” Quiz 568
Foundation Topics 572
The Building Blocks of Active Directory 572
¿¿¿¿Namespaces 572
¿¿¿¿Objects 573
¿¿¿¿Containers 573
¿¿¿¿Schemas 574
¿¿¿¿Global Catalogs 574
¿¿¿¿Partitions 575
¿¿¿¿Naming Standards of X.500 and LDAP 576
¿¿¿¿Logical Components of Active Directory 578
¿¿¿¿Physical Components of Active Directory 583
¿¿¿¿New Features of Active Directory in Windows Server 2012 and Windows Server 2012 R2 588
Planning the Active Directory Namespace 589
¿¿¿¿Subdividing the Active Directory Namespace 590
¿¿¿¿Administrative or Geographical Organization of Domains 591
¿¿¿¿Use of Multiple Trees 592
¿¿¿¿Best Practices 593
Creating Forests and Domains 594
¿¿¿¿Requirements for Installing Active Directory Domain Services 594
¿¿¿¿Installing Active Directory Domain Services 595
¿¿¿¿Performing Unattended Installations of Active Directory 606
Adding, Removing, and Upgrading Domain Controllers 608
¿¿¿¿Forest and Domain Functional Levels 609
¿¿¿¿The Adprep Utility 611
¿¿¿¿Upgrading a Windows Server 2008 Domain Controller 612
¿¿¿¿Removing Active Directory 614
Installing a Server Core Domain Controller 617
Using the Install from Media Option 617
¿¿¿¿Creating Installation Media 618
¿¿¿¿Deploying Domain Controllers Using the IFM Option 619
Configuring Global Catalog Servers 621
¿¿¿¿Planning the Placement of Global Catalog Servers 621
¿¿¿¿Promoting Domain Controllers to Global Catalog Servers 623
Deploying Active Directory Infrastructure as a Service in Windows Azure 624
¿¿¿¿Installing an AD DS Forest in Windows Azure 625
¿¿¿¿Installing a Replica Domain Controller on Windows Azure 627
Troubleshooting Active Directory Installations 628
¿¿¿¿Verifying the Proper Installation of Active Directory 628
¿¿¿¿Resolving SRV Record Registration Issues 634
Exam Preparation Tasks 636
Review All the Key Topics 636
Complete the Tables and Lists from Memory 637
Definitions of Key Terms 637
Chapter 14 Active Directory User and Computer Accounts 638
“Do I Know This Already?” Quiz 639
Foundation Topics 644
Creating User and Computer Accounts 644
¿¿¿¿Introducing User Accounts 644
¿¿¿¿Manually Creating User Accounts 645
¿¿¿¿Creating Computer Accounts 649
¿¿¿¿Using Template Accounts 650
¿¿¿¿Using Bulk Import to Automate Account Creation 651
¿¿¿¿Configuring the UPN 656
¿¿¿¿Configuring Contacts 659
Managing and Maintaining Accounts 660
¿¿¿¿Password Resets 660
¿¿¿¿Protected Admin 661
¿¿¿¿Offline Domain Join 663
¿¿¿¿Configuring User Rights 665
¿¿¿¿Inactive and Disabled Accounts 666
Exam Preparation Tasks 667
Review All the Key Topics 667
Complete the Tables and Lists from Memory 668
Definitions of Key Terms 668
Chapter 15 Active Directory Groups and Organizational Units (OUs) 670
“Do I Know This Already?” Quiz 671
Foundation Topics 676
Creating and Managing Group Accounts 676
¿¿¿¿Creating Group Accounts 681
¿¿¿¿Configuring Group Membership 683
¿¿¿¿Creating Distribution Lists 685
¿¿¿¿AGDLP/AGUDLP 686
¿¿¿¿Local Versus Domain Groups 688
¿¿¿¿Enumerating Group Membership 690
Creating and Managing Organizational Units 691
¿¿¿¿Planning the OU Structure of Your Domain 691
¿¿¿¿Creating Organizational Units 694
¿¿¿¿Managing Organizational Units 696
Delegating Active Directory Object Management 700
Exam Preparation Tasks 705
Review All the Key Topics 705
Complete the Tables and Lists from Memory 706
Definitions of Key Terms 706
Chapter 16 Creating and Applying Group Policy Objects 708
“Do I Know This Already?” Quiz 709
Foundation Topics 713
Overview of Group Policy 713
¿¿¿¿Components of Group Policy 713
¿¿¿¿New Features of Group Policy in Windows Server 2012 and Windows Server 2012 R2 716
Creating and Applying GPOs 719
¿¿¿¿Using Starter GPOs 724
¿¿¿¿Shell Access Policies 726
Managing GPOs and Their Links 727
¿¿¿¿Linking GPOs 727
¿¿¿¿Managing GPO Links 729
¿¿¿¿Deleting a GPO 730
¿¿¿¿Disabling GPOs or Portions of GPOs 731
¿¿¿¿Specifying a Domain Controller 731
¿¿¿¿Using Windows PowerShell 733
Configuring Multiple Local Group Policies 735
¿¿¿¿MMC and Multiple Local Group Policies 736
¿¿¿¿Using Multiple Local Group Policies 737
¿¿¿¿Managing Restricted Groups 738
¿¿¿¿Local Users and Groups Extension 741
¿¿¿¿Configuring Group Policy Common Options 744
Configuring Security Filtering 746
¿¿¿¿Denying the Application of a GPO 746
¿¿¿¿Windows Management Instrumentation 748
Exam Preparation Tasks 749
Review All the Key Topics 749
Complete the Tables and Lists from Memory 750
Definitions of Key Terms 750
Chapter 17 Configuring Security Policies 752
“Do I Know This Already?” Quiz 753
Foundation Topics 759
Configuring User Rights Assignment 759
Configuring Security Options Settings 762
¿¿¿¿Using Additional Security Configuration Tools 765
¿¿¿¿Password and Account Lockout Policies 767
Auditing of Active Directory Services 770
¿¿¿¿New Audit Functionality 770
¿¿¿¿Active Directory Auditing 770
¿¿¿¿Using GPOs to Configure Auditing 771
¿¿¿¿Using Auditpol.exe to Configure Auditing 777
Configuring User Account Control 778
¿¿¿¿Using Control Panel to Configure UAC 779
¿¿¿¿Configuring UAC via Policy 779
Exam Preparation Tasks 781
Review All the Key Topics 781
Complete the Tables and Lists from Memory 781
Definitions of Key Terms 782
Chapter 18 Configuring Application Restriction Policies 784
“Do I Know This Already?” Quiz 785
Foundation Topics 790
Introducing Rule Enforcement 790
Configuring Software Restriction Policies 790
Configuring AppLocker Rules 797
¿¿¿¿Capabilities of AppLocker 797
¿¿¿¿Basic Configuration of AppLocker Policies 799
¿¿¿¿Creating Additional AppLocker Rules 802
Exam Preparation Tasks 808
Review All the Key Topics 808
Complete the Tables and Lists from Memory 808
Definitions of Key Terms 808
Chapter 19 Configuring Windows Firewall 810
“Do I Know This Already?” Quiz 811
Foundation Topics 818
Configuring Windows Firewall 818
¿¿¿¿Basic Windows Firewall Configuration 819
¿¿¿¿Configuring Windows Firewall Using PowerShell 825
Using the Windows Firewall with Advanced Security Snap-in 826
¿¿¿¿Overview of Default Windows Firewall with Advanced Security Rules 828
¿¿¿¿Configuring Multiple Firewall Profiles 828
Configuring Security Rules 830
¿¿¿¿Configuring Inbound Rules or Outbound Rules 830
¿¿¿¿Configuring Connection Security Rules 836
¿¿¿¿Configuring Rule Properties 842
¿¿¿¿Configuring Notifications 847
Configuring Firewall Properties and Authenticated Exceptions 848
¿¿¿¿Creating Windows Firewall with Advanced Security Policies 848
¿¿¿¿Windows Firewall Group Policy Property Settings 850
¿¿¿¿Configuring Authenticated Bypass 851
Exporting and Importing Firewall Settings 853
Exam Preparation Tasks 854
Review All the Key Topics 854
Definitions of Key Terms 855
Practice Exam 1 856
Answers to Practice Exam 1 884
Appendix A Answers to the “Do I Know This Already?” Quizzes 902
Glossary 934
Index 954