Install and upgrade Windows Vista in the Enterprise
Configure and troubleshoot Windows security features including User Account Control, Windows Defender, dynamic security for Internet Explorer 7, and Windows Firewall
Configure and troubleshoot Group Policy Object settings
Configure and troubleshoot Windows Server Update Services
Configure and troubleshoot network connectivity
Troubleshoot performance and reliability issues
Install and maintain desktop applications

WRITTEN BY LEADING EXPERTS:

Paul A. Mancuso holds many certifications, including SME, MCT, MCITPro, MCSE Windows NT 4.0, 2000 and 2003. In addition to being an author of training curricula for the National IT Training and Certification Institute (NITTCI), he has recently worked as a Microsoft Subject Matter Expert on Microsoft Windows Vista and Microsoft Exchange Server 2007.

David R. Miller holds many certifications, including SME, MCT, MCITPro, MCSE Windows NT 4.0, 2000 and 2003. Performing as a Subject Matter Expert (SME), David has written numerous certification curricula, books, and information systems certification exams for companies such as Microsoft and Logical Security. Specializing in security topics, he has written and performed in several technical and security-related training videos. He currently writes, lectures, and consults on these topics.

CD Features MeasureUp Practice Questions!

Detailed explanations of correct and incorrect answers
Multiple test modes
Random questions and order of answers

Coverage of each 70-622 exam objective

informit.com/examcram

ISBN-13: 978-0-7897-3719-9

ISBN-10: 0-7897-3719-1



Sample Content

Online Sample Chapter

MCITP Exam Cram: Managing and Maintaining Systems That Run Windows Vista

Sample Pages

Download the sample pages

Introduction ...................................................................................1

Self-Assessment ............................................................................13

Chapter 1: Deploying Windows Vista ..................................................27

Analyze Business Environment and Select Deployment Method ..........28

Introduction to Business Desktop Deployment 2007....................28

Next-Generation Deployment Tool: Microsoft Deployment

Solution Accelerator......................................................................29

Deployment Scenarios ....................................................................30

Infrastructure Requirements ...........................................................32

Prepare a System for a Clean Installation or Upgrade ...........................35

Configure the Components of BDD 2007.....................................35

Migration Considerations ...............................................................36

Preparing the Source Computer for Image Acquisition................40

Crafting the Answer File for Automated Image Deployment.......41

Using Sysprep..................................................................................43

Capturing an Image from the Source Computer with ImageX ....44

Deploy Windows Vista from a Custom Image........................................45

Deploy the Custom .WIM file..........................................................48

Image Management.........................................................................50

Perform Post-Installation Tasks...............................................................50

Restoring User State Data ..............................................................50

Ensuring Driver Availability ...........................................................52

Managing User Data .......................................................................53

Managing Computers with Multiple Operating Systems..............57

Troubleshooting Deployment Issues .......................................................61

Troubleshooting User State Migration ..........................................62

Troubleshooting Driver and Application Compatibility with

Windows Vista Images..................................................................63

Troubleshooting Dual and Multiboot Configurations ..................66

Troubleshooting Answer Files ........................................................67

Using the Window Recovery Environment to Repair a Failed

System............................................................................................68

Troubleshooting Corrupt Operating System Files ........................69

Troubleshooting User Profiles........................................................70

Exam Prep Questions ...............................................................................72

Answers to Exam Prep Questions............................................................77

Need to Know More?...............................................................................80

Chapter 2: Managing Windows Vista Security...............................83

Configure and Troubleshoot Security for Windows Internet

Explorer 7 ...............................................................................................84

Pop-Up Blocker...............................................................................85

Phishing Filter .................................................................................87

Internet Explorer’s Protected Mode...............................................88

Fix Settings for Me…......................................................................91

Cookie-Handling.............................................................................92

ActiveX Opt-In................................................................................93

The Security Status Bar ..................................................................94

Digital Certificates ..........................................................................96

Clear the Browsing History, Cached Content, Cookies, Forms

Data, and Saved Passwords...........................................................98

Troubleshoot Security Configuration Issues ...........................................99

The Windows Security Center.......................................................99

Securing the Operating System and Data in Storage with

BitLocker.....................................................................................102

Securing Data in Storage with Encrypting File System (EFS) ...103

Securing Computers with the Security Configuration and

Analysis Tool (SCAT)..................................................................104

Windows Firewall...................................................................................107

Windows Firewall with Advanced Security..................................111

Windows Defender and Other Defenses Against Malware ..................113

Windows Defender’s Logging Capabilities..................................115

Microsoft’s SpyNet Program ........................................................115

MSConfig.exe................................................................................117

The hosts File ..............................................................................118

Getting Rid of Malware ................................................................119

RootkitRevealer .............................................................................119

Windows Update ....................................................................................120

Manual Updates ............................................................................120

Automatic Updates........................................................................123

Windows Server Update Services Server (WSUS)......................125

Troubleshooting Updates..............................................................127

Configure and Troubleshoot Access to Resources ................................129

Permissions ....................................................................................130

Printer Sharing ..............................................................................134

IPSec for Securing Network Traffic on the Local LAN .............137

Securing Network Traffic for Remote Desktop Protocol

(RDP) Access...............................................................................139

Troubleshoot Authentication Issues.......................................................141

SmartCards ....................................................................................142

User Account Control (UAC)................................................................143

Exam Prep Questions .............................................................................147

Answers to Exam Prep Questions..........................................................150

Need to Know More?.............................................................................151

Chapter 3: Managing and Maintaining Systems That Run Windows Vista ..........155

Group Policy Object Overview..............................................................157

The Standalone Computer ...........................................................157

Building a Local Computer Policy (LCP)....................................158

The Domain Member Computer.................................................158

Applying GPOs to a Computer and User in an AD

Environment ...............................................................................162

Group Policy Settings ............................................................................171

Desktop Settings............................................................................171

Software Deployment by GPO.....................................................172

Software Restrictions.....................................................................174

Managing Device Installation .......................................................176

The Audit Policy ...........................................................................178

Point and Print Restrictions .........................................................181

Digital Certificates and Authenticode ..........................................182

Troubleshooting Policy Settings ............................................................183

Group Policy Results and Group Policy Modeling .....................183

Resultant Set of Policies (RSoP)...................................................184

GPResult.exe Command-Line Tool............................................185

Scheduling Tasks.....................................................................................186

Command-Line Task Scheduler Tools .........................................189

Event Viewer and Event Forwarding.....................................................189

Event Forwarding..........................................................................191

Reliability and Performance Monitor....................................................194

Data Collector Sets (DCSs) ..........................................................195

The Performance Monitor ...........................................................198

The Reliability Monitor................................................................199

Exam Prep Questions .............................................................................200

Answers to Exam Prep Questions..........................................................204

Need to Know More?.............................................................................206

Chapter 4: Configure and Troubleshoot Networking..................209

Configure and Troubleshoot Network Protocols .................................211

Configuring Internet Protocol Version 4.....................................212

WINS ............................................................................................218

Network Address Translation (NAT) ...........................................220

Configuring TCP/IP Version 6....................................................220

Configure and Troubleshoot Network Services at the Client Level....228

Network and Sharing Center........................................................229

Network Profiles ...........................................................................230

Network Setup Wizard .................................................................233

Network Map ................................................................................233

Network Discovery .......................................................................234

Configuring Sharing and Discovery.............................................235

Troubleshoot Resource Access and Connectivity Issues.......................236

Troubleshooting TCP/IP Configuration .....................................237

DNS Name-Resolution Troubleshooting ....................................243

Troubleshooting NetBIOS Name Resolution .............................244

Troubleshooting Connections with Netstat.exe .......................246

Troubleshooting with the Older Utilities.....................................248

Troubleshooting Routing..............................................................249

Configure and Troubleshoot Wireless Networking..............................250

802.11 Wireless Standards ............................................................250

Wireless Basics ..............................................................................251

Managing Wireless Connectivity in the Enterprise.....................252

Wireless Security...........................................................................258

Troubleshooting Wireless Connections .......................................262

Configure and Troubleshoot Remote Access ........................................265

Remote Client Access Connections..............................................266

Troubleshooting Windows Vista Remote Access Connections....270

Managing Remote Client Access Connections ............................270

Configure Network Security..................................................................273

File and Printer Share Security ....................................................273

Secure Files and Printer Shares with Access Control

Lists (ACLs) ................................................................................274

Windows Firewall..........................................................................279

Exam Prep Questions .............................................................................284

Answers to Exam Prep Questions..........................................................288

Need to Know More?.............................................................................291

Chapter 5: Supporting Desktop Applications ......................293

Support Deployed Applications .............................................................294

Supporting Printing ......................................................................294

Supporting Legacy Applications with Virtual Machines .............296

Securing Application Data ............................................................297

Deploying Applications.................................................................297

Troubleshoot Software Restrictions.......................................................300

Reviewing Software Restriction Policies ......................................300

Employing Software Restriction Policies .....................................301

Monitoring Software Restriction Policies ....................................302

Maintain Desktop Applications..............................................................305

Microsoft Office Compatibility Pack ...........................................305

New Program Compatibility Wizard ...........................................306

Using Group Policy to Manage Application Compatibility........310

Application Compatibility Toolkit (ACT) 5.0..............................312

Repair a Corrupted Operating System ..................................................313

Last Known Good Configuration (LKGC) .................................313

Safe Mode......................................................................................314

Boot Configuration Data ..............................................................316

Boot from Installation Media........................................................317

System Restore ..............................................................................319

Complete PC Backup and Restore ...............................................322

Complete PC Restore ...................................................................325

System File Checker (SFC)...........................................................326

One Last “Oops…” to Deal With–Convert x: /FS:NTFS ......327

Exam Prep Questions .............................................................................331

Answers to Exam Prep Questions..........................................................333

Need to Know More?.............................................................................335

Chapter 6: Practice Exam 1 ....................................................337

Exam Questions......................................................................................338

Chapter 7: Answer Key to Practice Exam 1 ...............................355

Answers at a Glance................................................................................355

Answers with Explanations.....................................................................356

Chapter 8: Practice Exam 2 ...........................................367

Exam Questions......................................................................................368

Chapter 9: Answer Key to Practice Exam 2 ............................385

Answers at a Glance................................................................................385

Answers with Explanations.....................................................................386

Appendix: What’s on the CD-ROM ........................................395

Multiple Test Modes...............................................................................395

Study Mode ...................................................................................395

Certification Mode ........................................................................395

Custom Mode................................................................................396

Attention to Exam Objectives ................................................................396

Installing the CD ....................................................................................396

Creating a Shortcut to the MeasureUp Practice Tests .........................397

Technical Support...................................................................................398

Glossary ....................................................................................399

Index ........................................................................................413



Updates

Submit Errata



More Information



Pearson IT Certification Promotional Mailings & Special Offers

I would like to receive exclusive offers and hear about products from Pearson IT Certification and its family of brands. I can unsubscribe at any time.

Privacy Notice

Overview

Pearson Education, Inc., 221 River Street, Hoboken, New Jersey 07030, (Pearson) presents this site to provide information about Pearson IT Certification products and services that can be purchased through this site.

This privacy notice provides an overview of our commitment to privacy and describes how we collect, protect, use and share personal information collected through this site. Please note that other Pearson websites and online products and services have their own separate privacy policies.

Collection and Use of Information

To conduct business and deliver products and services, Pearson collects and uses personal information in several ways in connection with this site, including:

Questions and Inquiries

For inquiries and questions, we collect the inquiry or question, together with name, contact details (email address, phone number and mailing address) and any other additional information voluntarily submitted to us through a Contact Us form or an email. We use this information to address the inquiry and respond to the question.

Online Store

For orders and purchases placed through our online store on this site, we collect order details, name, institution name and address (if applicable), email address, phone number, shipping and billing addresses, credit/debit card information, shipping options and any instructions. We use this information to complete transactions, fulfill orders, communicate with individuals placing orders or visiting the online store, and for related purposes.

Surveys

Pearson may offer opportunities to provide feedback or participate in surveys, including surveys evaluating Pearson products, services or sites. Participation is voluntary. Pearson collects information requested in the survey questions and uses the information to evaluate, support, maintain and improve products, services or sites; develop new products and services; conduct educational research; and for other purposes specified in the survey.

Contests and Drawings

Occasionally, we may sponsor a contest or drawing. Participation is optional. Pearson collects name, contact information and other information specified on the entry form for the contest or drawing to conduct the contest or drawing. Pearson may collect additional personal information from the winners of a contest or drawing in order to award the prize and for tax reporting purposes, as required by law.

Newsletters

If you have elected to receive email newsletters or promotional mailings and special offers but want to unsubscribe, simply email information@informit.com.

Service Announcements

On rare occasions it is necessary to send out a strictly service related announcement. For instance, if our service is temporarily suspended for maintenance we might send users an email. Generally, users may not opt-out of these communications, though they can deactivate their account information. However, these communications are not promotional in nature.

Customer Service

We communicate with users on a regular basis to provide requested services and in regard to issues relating to their account we reply via email or phone in accordance with the users' wishes when a user submits their information through our Contact Us form.

Other Collection and Use of Information

Application and System Logs

Pearson automatically collects log data to help ensure the delivery, availability and security of this site. Log data may include technical information about how a user or visitor connected to this site, such as browser type, type of computer/device, operating system, internet service provider and IP address. We use this information for support purposes and to monitor the health of the site, identify problems, improve service, detect unauthorized access and fraudulent activity, prevent and respond to security incidents and appropriately scale computing resources.

Web Analytics

Pearson may use third party web trend analytical services, including Google Analytics, to collect visitor information, such as IP addresses, browser types, referring pages, pages visited and time spent on a particular site. While these analytical services collect and report information on an anonymous basis, they may use cookies to gather web trend information. The information gathered may enable Pearson (but not the third party web trend services) to link information with application and system log data. Pearson uses this information for system administration and to identify problems, improve service, detect unauthorized access and fraudulent activity, prevent and respond to security incidents, appropriately scale computing resources and otherwise support and deliver this site and its services.

Cookies and Related Technologies

This site uses cookies and similar technologies to personalize content, measure traffic patterns, control security, track use and access of information on this site, and provide interest-based messages and advertising. Users can manage and block the use of cookies through their browser. Disabling or blocking certain cookies may limit the functionality of this site.

Do Not Track

This site currently does not respond to Do Not Track signals.

Security

Pearson uses appropriate physical, administrative and technical security measures to protect personal information from unauthorized access, use and disclosure.

Children

This site is not directed to children under the age of 13.

Marketing

Pearson may send or direct marketing communications to users, provided that

Pearson will not use personal information collected or processed as a K-12 school service provider for the purpose of directed or targeted advertising.
Such marketing is consistent with applicable law and Pearson's legal obligations.
Pearson will not knowingly direct or send marketing communications to an individual who has expressed a preference not to receive marketing.
Where required by applicable law, express or implied consent to marketing exists and has not been withdrawn.

Pearson may provide personal information to a third party service provider on a restricted basis to provide marketing solely on behalf of Pearson or an affiliate or customer for whom Pearson is a service provider. Marketing preferences may be changed at any time.

Correcting/Updating Personal Information

If a user's personally identifiable information changes (such as your postal address or email address), we provide a way to correct or update that user's personal data provided to us. This can be done on the Account page. If a user no longer desires our service and desires to delete his or her account, please contact us at customer-service@informit.com and we will process the deletion of a user's account.

Choice/Opt-out

Users can always make an informed choice as to whether they should proceed with certain services offered by Adobe Press. If you choose to remove yourself from our mailing list(s) simply visit the following page and uncheck any communication you no longer want to receive: www.pearsonitcertification.com/u.aspx.

Sale of Personal Information

Pearson does not rent or sell personal information in exchange for any payment of money.

While Pearson does not sell personal information, as defined in Nevada law, Nevada residents may email a request for no sale of their personal information to NevadaDesignatedRequest@pearson.com.

Supplemental Privacy Statement for California Residents

California residents should read our Supplemental privacy statement for California residents in conjunction with this Privacy Notice. The Supplemental privacy statement for California residents explains Pearson's commitment to comply with California law and applies to personal information of California residents collected in connection with this site and the Services.

Sharing and Disclosure

Pearson may disclose personal information, as follows:

As required by law.
With the consent of the individual (or their parent, if the individual is a minor)
In response to a subpoena, court order or legal process, to the extent permitted or required by law
To protect the security and safety of individuals, data, assets and systems, consistent with applicable law
In connection the sale, joint venture or other transfer of some or all of its company or assets, subject to the provisions of this Privacy Notice
To investigate or address actual or suspected fraud or other illegal activities
To exercise its legal rights, including enforcement of the Terms of Use for this site or another contract
To affiliated Pearson companies and other companies and organizations who perform work for Pearson and are obligated to protect the privacy of personal information consistent with this Privacy Notice
To a school, organization, company or government agency, where Pearson collects or processes the personal information in a school setting or on behalf of such organization, company or government agency.

Links

This web site contains links to other sites. Please be aware that we are not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every web site that collects Personal Information. This privacy statement applies solely to information collected by this web site.

Requests and Contact

Please contact us about this Privacy Notice or if you have any requests or questions relating to the privacy of your personal information.

Changes to this Privacy Notice

We may revise this Privacy Notice through an updated posting. We will identify the effective date of the revision in the posting. Often, updates are made to provide greater clarity or to comply with changes in regulatory requirements. If the updates involve material changes to the collection, protection, use or disclosure of Personal Information, Pearson will provide notice of the change through a conspicuous notice on this site or other appropriate way. Continued use of the site after the effective date of a posted revision evidences acceptance. Please contact us if you have questions or concerns about the Privacy Notice or any objection to any revisions.

Last Update: November 17, 2020

Email Address

MCITP 70-622 Exam Cram: Supporting and Troubleshooting Applications on a Windows Vista Client for Enterprise Support Technicians

Book

Description