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Dave Minutella, CCNP, is vice president of Educational Services and senior training instructor at The Training Camp. Dave is currently the expert on Ask the Expert for searchnetworking.com and has written for ITWorld Magazine and Que Publishing.
Heather Stevenson, CCNA, is a network support engineer for Sungard Services. She is a CCNA with a range of networking experience from technical support to troubleshooting and technical writing.
Jeremy Cioara, CCIE, has worked in network technologies for over 12 years. He has numerous certifications, including CCIE, MCSE, and CNE. He is currently a technical instructor and author on several Cisco topics.