This chapter is from the book
This chapter is from the book
This chapter is from the book
Develop Communication Platforms/Modalities
The communication management plan (or communication plan) includes guidelines for communication types (status updates, issues, and so on), methods/platforms (email and dashboards), and recipients (project manager, team lead, and team member). Once the platforms are chosen, the project manager is responsible for configuring them to support project work and ensuring that team members have access. The project manager may also need to set up private channels for team communication only.
The communication plan should include tools that keep team members aware of each other’s activities, especially in software development projects. It should be easy to see the in-progress status of each module, artifact, or document, and they should be accessible in a joint repository such as GitHub. The team should only use communication channels that your organization supports; for example, some companies block the use of third-party cloud drives due to security issues.
Other development tasks for project communication include the following:
Setting up access to internal systems (like SharePoint) for external contractors
Distributing an emergency contact list that all project members can access offline
Verifying that social media accounts (and their credentials) are documented in the communication plan