This chapter is from the book
This chapter is from the book
This chapter is from the book
Review Questions
The answers to these questions appear in Appendix A. For more practice with sample exam questions, use the Pearson Test Prep practice test software online.
In a typical focus group, which interactions produce the most value for the product owner?
Interactions between the moderator and the target audience
Interactions between the SME and the moderator
Interactions among the target audience members
Interactions between the SME and the target audience
Your project team members all work in the same building. They prefer informal communication like chat applications and in-person desk meetups. Which communication method are they using?
Synchronous communication
External communication
Verbal communication
Asynchronous communication
You are the project manager for a software development project. When the project started, all team members were in a single location in the U.S. Three team members left and were replaced by team members in Spain. All the team members work on the same schedule. Not everyone speaks English. What should be your primary concern regarding project communication?
Cultural differences
Language barriers
Geographical factors
Relationship building
Your records management plan requires that all meeting agendas be archived in an online repository. You find your remote meetings will sometimes fail to cover all agenda items, or they will add items not originally listed. Which options would preserve communication integrity? (Choose two.)
Use a document naming convention.
Use a secure connection to upload the agendas to the internal repository.
Use a scribe.
Use version control.
Project managers need to recognize when technological factors influence project communication. Which of the following is an example of this influence?
One team member has been hired as a contractor for this project.
One team member works in a different country than the other members.
One team member speaks English as a second language.
One team member has unreliable Internet access.
You are the project manager for your company. All of the team members for your current project are employees of other departments. You have asked for daily verbal status updates as part of the scrum meeting. A couple of the team members also want to submit written weekly project status reports, as required by their departmental supervisor. Which communication influence is occurring?
Cultural differences
Confidentiality constraints
Intraorganizational differences
Interorganizational differences
Why is it most important to capture accurate written notes following a verbal meeting in which an important project decision was made? (Choose two.)
To preserve communication integrity
To preserve communication criticality
To facilitate archiving records
To preserve communication security
To facilitate consensus
In response to an unplanned service outage, your company records a public service announcement that plays automatically when a customer calls your help desk. How would this communication be classified?
Formal, synchronous, internal, push
Formal, asynchronous, external, pull
Formal, asynchronous, external, push
Formal, synchronous, internal, pull
Which artifact is the primary output of a decisive meeting?
Product mockup
Action item
Dashboard information
Status report
Which outcome would indicate that a workshop with 20 attendees was poorly facilitated?
The product backlog was not discussed.
The agenda was bound by timeboxes.
All attendees left their seats to move around the room.
The meeting was informative.