- Topology
- Cisco Unity Connection Administration Interfaces
- Configuring Class of Service in Cisco Unity Connection
- Configuring Partitions and Search Spaces in Unity Connection
- Configuring User Templates in Cisco Unity Connection
- Managing Users in Cisco Unity Connection
- Configuring Call Handlers in Cisco Unity Connection
- Cisco Unity Connection Reports
- Cisco Unified Presence Server Administration Interfaces
- Cisco Unity Connection and Cisco Unified Presence Backup and Restore
Cisco Unity Connection Administration Interfaces
Cisco Unity Connection
There are six administration interfaces for Cisco Unity Connection. Five interfaces are available via web-based GUI and one CLI available via SSH. It might be confusing to remember which login to use for a particular administration interface.
To help you avoid the confusion, Table 7-1 lists the name of the administration interface, the method to access the interface, and what username and password to use.
Table 7-1 Cisco Unity Connection Administration Interfaces
Administration Interface |
Access Method |
Username/Password Combo |
Cisco Unity Connection Administration |
https://<IPAddress>/cuadmin |
Application Username/Password |
Cisco Unified Serviceability |
https://<IPAddress>/ccmservice |
Application Username/Password |
Cisco Unified OS Administration |
https://<IPAddress>/cmplatform |
Platform Username/Password |
Disaster Recovery System |
https://<IPAddress>/drf |
Platform Username/Password |
Cisco Unity Connection Serviceability |
https://<IPAddress>/cuservice |
Application Username/Password |
Command Line Interface |
SSH to <IPAddress> |
Platform Username/Password |
NOTE There is a web interface for end users to access their voice messages and manage their account. Their account must have a Class of Service (COS) that enables access to the Cisco Personal Communications Assistant (PCA) |
||
End User Web Access |
https://<IPAddress>/ciscopca |
End UserID / Password |
If you have more than one Cisco Unity Connection server in a cluster, be sure to perform all administration on the first node (Publisher).
Table 7-2 Common CLI Commands
admin:? |
Shows available commands |
admin:help <command> |
Help for a command. |
admin:show version active |
Displays active system version. |
admin:show version inactive |
Displays if there are any other alternative versions installed. This is used when an upgrade is performed. |
admin:utils service list |
Displays a list of services and their status. |
admin:show tech all |
Displays useful information for Cisco TAC. |
admin:utils network ping <IPAddress> |
Pings an address and displays the result. |
admin:utils network traceroute <IPAddress> |
Performs a traceroute to an IP address and displays the result. |
admin:quit |
Logs you out and ends the management session. |