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CompTIA A+ 220-901 and 220-902 exams retired in 2019. Search the store to find CompTIA A+ Core 1 (220-1001) and Core 2 (220-1002) books, eBooks, and video courses.
This is the perfect study guide to help you pass CompTIA®’s new A+® 220-901 and 220-902 exams. It provides coverage and practice questions for every exam topic, including substantial new coverage of Windows 8/8.1, new PC hardware, tablets, smartphones, OS X, Linux, cloud computing, and professional-level networking and security. Extensive prep tools include quizzes, Exam Alerts, our great last-minute Cram Sheet, two full practice exams in the print book and an additional two exams in the test engine, plus complete real-time practice and feedback through Pearson’s state-of-the-art test engine. You’ll also find ten exclusive Real World Scenario case studies, all linked to simulations or video on the DVD!
Covers the critical information you’ll need to know to score higher on your A+ 220-901 and 220-902 exams!
A+ Certified at Twelve: A Study Success Story
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Peripherals and Custom Computing
Download the sample pages (includes Chapter 13 and Index)
Introduction
Chapter 1 Introduction to Troubleshooting
The Six-Step A+ Troubleshooting Process
Step 1: Identify the Problem
Step 2: Establish a Theory of Probable Cause (Question the Obvious)
Step 3: Test the Theory to Determine Cause
Step 4: Establish a Plan of Action to Resolve the Problem and Implement the Solution
Step 5: Verify Full System Functionality and, If Applicable, Implement Preventative Measures
Step 6: Document Findings, Actions, and Outcomes
Cram Quiz
Cram Quiz Answers
Troubleshooting Examples and PC Tools
Troubleshooting Example 1–Basic: Display Issue
Troubleshooting Example 2–Intermediate: Power Issue
Troubleshooting Example 3–Advanced: Wireless Issue
PC Tools
More Troubleshooting Tidbits
Cram Quiz
Cram Quiz Answers
Chapter 2 Motherboards
Motherboard Components and Form Factors
Motherboard Components
Form Factors
Cram Quiz
Cram Quiz Answers
The BIOS/UEFI
BIOS, CMOS, and the Lithium Battery
The POST
Accessing and Configuring the BIOS
Flashing the BIOS
Cram Quiz
Cram Quiz Answers
Installing and Troubleshooting Motherboards
Installing Motherboards
Troubleshooting Motherboards
Cram Quiz
Cram Quiz Answers
Chapter 3 The CPU
CPU 101
CPU Technology
Cooling
Cram Quiz
Cram Quiz Answers
Installing and Troubleshooting CPUs
Installing CPUs
Troubleshooting CPUs
Cram Quiz
Cram Quiz Answers
Chapter 4 RAM
RAM Basics and Types of RAM
RAM Basics
Types of RAM
RAM Technologies
Cram Quiz
Cram Quiz Answers
Installing and Troubleshooting DRAM
Installing DRAM
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